ZGEN Packaging Return and Refund Policy
1. Overview At ZGEN Packaging, we are committed to providing you with high-quality MFPP hinged food takeout containers. If you are not completely satisfied with your purchase, our return and refund policy is designed to ensure a smooth and hassle-free process. Please review our policy carefully.
2. Return Eligibility
3. Return Process To return an item, please follow these steps:
4. Refund Process
5. Exchange Policy Currently, we do not offer exchanges. If you need a different product, please return the original item following the return process and place a new order.
6. Damaged or Incorrect Items If you receive a damaged or incorrect item, please contact us immediately at support@zgenpackaging.com with your order number and a description of the issue. We will provide instructions for returning the item and arranging for a replacement or refund.
7. Contact Us For any questions or concerns regarding returns and refunds, please reach out to our customer service team:
Email: info@zgenpackaging.com
Thank you for choosing ZGEN Packaging. We appreciate your business and strive to ensure your complete satisfaction with our products.